ValueTrack Walkins

April 6th, 2014

Designation Technical Support Executive-international BPO – Jaipur
Job Description Provide Voice based troubleshooting support to customers over remote software and resolve Technical queries based on customers query.
Deliver Technical Support to Microsoft/AT&T/Adobe/Netgear customers over remote troubleshooting and chat support.
This can be related to any computer/peripherals/networking related issues.
Help in achieving SLAs specially AHT and FCR
Communicate Quality standards and maintain customer satisfaction Index.
Should come up with new troubleshooting techniques
Desired Profile The candidate should be good in communication and english skills. Candidate worked for International /Domestic BPO. Must have Graduation in B.Sc/B-Tech. Should have good technical skills.

Role Associate/Senior Associate -(Technical)

Keywords Bpo, Technical Support, Communication skills, english skills, computers, trouble shooting
Contact Akhila
Telephone 8885030885

BPO Jobs, Exp (1-3)

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