SitelIndiaPvtLtd walkins

December 8th, 2017

Job Description
INTRESTED CANDIDATE CAN WALKIN DIRECTLY ON 7/12/2017 to 14/12/2014 . MENTION HR-HEMAPRIYA IN YOUR RESUME .

we are conducting an exclusive drive for Freshers and also one year tenured candidates for Voice Process. Below is the detailed job description for your kind understanding. Interested candidates please attend the interview from 7/12/2017 to 14/12/2017 and carry one photo copy your effective CV, PAN card and Aadhar card.

 

Job Description:

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary;
Stay current with system information, changes and updates

Job Qualifications:

Effective English oral communication skills
Excellent, analytical, listening and organizational skills
Excellent customer service skills and great enthusiasm for helping customers
Must be able to prioritize and complete all job duty requirements
Must be able to adhere to schedule changes based on department and/or business
Must be an energetic self-starter with the ability to work both independently and within a team
Excellent time management skills, attention to detail and the ability to multi task
Competent in MS office and web browser environments
Ability to continually display positive attitude.
Stay current with system information, changes and updates

Venue details:

SITEL INDIA
Ramanujam IT Park, Hardy towers,
1st Floor, C block, Rajiv Gandhi salai,
OMR road, Taramani, Chennai 600113
Landmark: Opposite to Thiruvanmiyur railway station.
MENTION HR-HEMAPRIYA ON TOP OF YOUR RESUME.

 

Chennai Jobs, Exp(0-2), walkin job


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