Job Listing

Jobs and Walkins List for the ‘EXp(1-4)’ Category

IndiaMART walkins

November 16th, 2017

Job Description

HR Recruiter (Partner’s Payroll)

Job Summary:

Perform Full Life-Cycle of Recruitment Which Includes; Sourcing, Screening, Reference Checking,

Conducting And Scheduling Interviews, Collecting And Delivering Feedback, Negotiating, Job Posting.

Job Profile:

– Handle complete Recruitment Process independently from scratch to finish.

– Sourcing the CVs from Various Portals Such as LinkedIn and existing database.

– Screening the profiles and conducting initial evaluation.

– Explaining the requirements to the preferred candidates and scheduling interview with the technical team.

– Briefing the candidate about the responsibilities, salary and benefits of the job in question

– Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client and informing candidates about the results of their interviews

– Manage and maintain a recruiting database

– Manage Recruitment & Selection process.

– Coordinating with consulting firms for getting the resumes sourced.

– Coordinating with the Line Managers regarding the Interviews.

– Maintaining database related to positions.

Role:Recruitment Executive
Employment Type: Permanent Job, Full Time
Keyskills
recruitment bulk hiring volume hiring interviewing end to end recruitment sourcing

Venue
No 68/137, 2nd floor, Kundrathur Road, Landmark 1 – Opp to Tamilnadu mercantile bank, Landmark 2- Near vigneshwara bus stop, Landmark 3- Near Bharat petrol pump, Landmark 4 – Near Punjab national Bank, Porur, Chennai, Tamil Nadu, Pin – 600 116, India Mobile No.:+(91)-9092995577

Chennai Jobs, EXp(1-4), walkin job

sutherland walkins

November 14th, 2017

Job Description
Walk-in interview for Technical support – Voice process @ Sutherland – Perungalathur office

We have exciting opportunities for Candidates with Experience for International Voice Process ( Technical Support ) .Get in touch with PRAVIN HR@9944266865 – Call/ Text / Whatsapp if you are interested .

Eligibility:

Graduates
Candidates with minimum 6 months of voice experience can apply

Job Description:

Assist customers with any Malware, Virus, Adware related issues.
Answer Phone to respond to customer inquires and troubleshoot for any Malware issues
Assist customers with installation / un installation of McAfee products.
Assist customers with product configuration, error messages & / or common issues
Project a professional company image through phone interaction
Provide customers with product and service information
Transfer the customer appropriate department if required
Escalate the customer’s concern to the next level if required

Interview Venue:

Sutherland
A-1, Ground Floor, Shri Ram Gateway, Perungalathur, Chennai 63
Landmark : Opposite to perungalathur Railway station

Keyskills:
international voice processcustomer supporttechnical supportEnterprise supportTechnical support voiceUS voiceInbound callsoutbound callsinternational calls

Chennai Jobs, EXp(1-4), walkin job

WNSGLOBALSERVICES walkins

September 28th, 2017

Job Description
Perform Transaction Quality for Voice process and achieve the SLA targets
Provide constructive feedback to the representatives and ensure their improvement
Perform Root cause analysis and Action Plan for identified Errors
Conduct Team huddle and refresher session
Perform Calibration to identify the variance
Identify process improvement opportunities and projects
Reporting of Quality data to stakeholders
Be responsible to monitor the calls and provide feedback to specialists to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible.
Assist specialists in resolving any open requests for support, assistance, information on upgrading etc.
Demonstrate ownership and willingness to resolve issues in a timely manner.
Support to Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement.
Interested Candidates may walk in with a copy of updated resume, a photograph and a valid id proof at the below mentioned address:

WNS Global Services,
11th Floor, Tower A2& A3,
DLF IT SEZ World Tech Park,
Sector-30, NH-8, Silokhera, Gurgaon
Near Star Mall.

Role:Quality Assurance/Quality Control Executive
Employment Type: Permanent Job, Full Time
Keyskills
Customer Support Voice Process Feedback Root Cause Analysis Customer Satisfaction Action Plan Quality Analysis Process Improvement

EXp(1-4), Gurgaon Jobs, walkin job

DELHIVERY walkins

September 26th, 2017

Job Description
Acts as point of contact for the client and attends to customer issues promptly
b. Coordinating with various teams for the resolution of client escalations.
c. Responsible for retention of existing accounts.
d. Prepares performance review reports on a regular basis.
e. Assists in cultivating client relationships and ensures effective service delivery to the clients.
f. Focuses on client’s satisfaction, knows the client’s business and workflows, develops proper contact network within accounts.
g. Develops & implements Delhivery strategy at the account level.
h. Identifies new opportunities of cross-sell to existing clients.
i. Responsible for revenue within assigned accounts.
j. This is an individual contributor role and does not have people management responsibilit

Role:Client Servicing/Key Account Manager
Employment Type: Permanent Job, Full Time
Keyskills
Client Servicing Cross Selling Service Delivery client relationship CRM key accounts account management kam

Plot No 5, Sector 44, GURGAON, Haryana – 122003,India

EXp(1-4), Guragaon jobs, walkin job

TCS Walkins

August 6th, 2015

Job Description

We are hiring candidates with experience into Offshore/Overseas recruitment/sourcing for our Mumbai and Chennai branch.

Role/Skill: International IT Recruiter (Overseas/Offshore Recruitment experience is a must. Candidates with only PAN India recruitment experience do not apply)

Exp: 10 months – 4 years only

Location: Mumbai, Chennai

Role type: Third Party Contractual

Shift Type: Regular Day Shift

Skills required:

* Will be a contract employee (Genius Associate)
* Has worked in a overseas process before (Recruitment process) Mandatory
* Good Understanding of International market.
* Excellent Sourcing skills & Technical skills (As it will be all niche level requirements)
* Familiar with global job portals, Linked In , Latest trends in sourcing.
* Excellent communication (As this will require a lot of interaction with UK and US Nationals and also the Project Managers & Clients)
* Good negotiation skills.
* Can start as early as possible.
* Prior experience in overseas/offshore Recruitment is a MUST.

NOTE: candidate will have a good exposure of Client interaction and salary negotiations.

Kindly share your resume if interested.
Best Regards
Deepali Kashyap
Corporate Talent Acquisition Group
Tata Consultancy Services
Mailto: deepali.kashyap@tcs.com
Role: Recruitment Executive
Keyskills: Recruitment, Consultancy, recruiter, hr, hr recruiter, talent acquisition, sourcing, UK recruiter, UK recruitment, It recruiter, Uk Staffing, Europe recruiter, US IT Recruiter, Europe IT Recruiter, UK IT recruiter, US Staffing

Recruiter Name:Deepali Kashyap
Contact Company:Tata Consultancy Services Ltd
Telephone:Not Mentioned
Website:http://www.tcs.com/Pages/default.aspx

Chennai Jobs, EXp(1-4), IT Jobs

Agilisys Walkins

July 24th, 2015

Job Description

*End to end recruiting of IT and Non IT professionals.
*Experience in Head Hunting and recruiting candidates for various Domains
*Reviewing applications and To Call up Potential Candidates and screen them as per Requirement.

Role:HR Executive
Keyskills
hr recruitment hr executive recruiter it recruiter

Recruiter Name:Ms. Jyoti
Email Address:jyoti.valecha@agilisys.co.uk
Website:http://www.agilisys.co.uk
Telephone:02267060864

EXp(1-4), IT Jobs, Mumbai Jobs

HCL Walkins

July 24th, 2015

Job Description

Dear all,

We have openings for Data Center operations(Dcops) with HCL Technologies.

Eligibility:

0.6 months – 4 years (Expertise in Technical troubleshooting,Windows & Servers monitoring,Active Directory,Incident Management,Ticketing tool and excellent Communication skill)

Candidates from a international Technical support BPO background with min 0.6months with excellent communication CAN ALSO APPLY

Responsibilities – “IT Analyst/Sr. IT Analyst”

Domain: IT Infrastructure

Skill – 1.) Data Center Operations (DC-Ops)

Process – B2B / IT Infrastructure Support

Job Location – Chennai / Bangalore / Noida

Interview Location – Chennai

Job Description –

1.) Data Center Operations (DC-Ops)
Should have relevant experience on server support and ticketing tools
Should have good knowledge in UNIX, Windows and basic knowledge in Networks
Experience on production UNIX and WINDOWS servers.
Fundamental knowledge of Networks
Good troubleshooting Skills
Exposure to any monitoring/ticketing tool, VERITAS Netback up and Backup Exec.
Good communication skills.
Windows Concepts.
Networking Concepts.
Desktop trouble shooting.
Service Management tool.
Remote Access Tools.
Use & knowledge of Remote Monitoring tools.Backup Concepts.
Storage Concepts.
Database Concepts.
VPN Knowledge.
Incident/Problem/Change Concepts.
Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries.
Manages the team in his / her respective shift.
Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.
NOTE:
FRESHERS / IRRELEVANT EXP are not eligible
Excellent English communication is mandatory
CTC will not be a constraint if you are the right candidate.

How to Apply:
Walk in to the below mentioned venue if you find yourself suitable.

Interview Venue:

Chennai –
HCL Technologies Ltd.
ETA Techno park ETA Block 1, No. 33,
OMR (Next to AGS Cinemas)
Navalur , Chennai – 603103

 

Interview Details-

Walk in Date: 25th July(Saturday)
Walk in Timing: 10am – 4pm

Contact person: Pavithra

Documents to carry:

1.) Updated CV with the name “Pavithra” marked on top
2.) Copy of this mail
3.) Govt Auth ID Proof copy
4.) Last 3 months payslips & current company’s offer letter
5.) Passport size photograph

Please carry all the above docs to the venue. Do not forget to mention “Pavithra” Name on top.

Outstation candidates can mail your resume to – krishnamurthyp@hcl.com
NOTE:
If you find yourself suitable walk-in to the below venue.
Candidates who have got selected already kindly ignore can refer your friends or colleagues
Kindly take your friends and colleagues along if they have the relevant experience.
Regards,
Pavithra K(9003067051)
HR Recruitment Team
HCL Technologies

Role Technical Support Manager

Location Chennai

Keywords Technical Support It Helpdesk Service Desk Incident Management Voice It Infrastructure Support Data Center Operations DCops Server Monitoring Network monitoring Ticketing Networking Network Security CCNA ITIL
Contact PAVITHRA K
HCL Technologies Limited
Telephone 9003067051

Chennai Jobs, EXp(1-4), IT Jobs

FCS Walkins

July 3rd, 2015

Job Description

Key Responsibilities:-

Responsible for getting New Leads/Requirements and maintaining Existing Clients to
Enhance Business relations.
Generate requirements from New Clients and Existing Clients through Cold Calling.
Understand the requirement and Clients need and Shortlist the Suitable Candidates
Based on technological skills, rates and location preferences from the available pool of Resources.
Negotiate The rates with the Clients and Candidates
Make timely submissions and provide all the Information to the Client, which is required for making an end Client Submission.
Follow-up with The Clients on the Progress of the Submittals made.
Orient The Candidates on Interview process and Closure.

Requirements:-

Minimum 6 months of Sales/ Business Development Experience in US IT Staffing Industry
Thorough understanding of Tier-1/ Prime Vendor sales process.
Should have active clients at Tier-1/Prime Vendor level.
Complete understanding of Tier-1 Staffing process.
Ability to Work independently and Multi task in a Fast paced Environment.
Well versed with all the Sales processes to generate requirements and develop new Tier-1 Clients.
Needs to be a good communicator.
Excellent track record in US IT staffing industry.

Role:Sales/Business Development Manager
Keyskills
US Sales manager US IT Staffing BDM bde business development executive business development manager

Recruiter Name:Khushboo Singhal
Address:A-86, Sector 57, NoidaNOIDA,Uttar Pradesh,India 201301
Email Address:ksinghal@fcsltd.com
Website:https://www.fcsltd.com
Telephone:91-120-3061100
Reference Id:Pure_02

EXp(1-4), IT Jobs, Noida

HCL Walkins

July 3rd, 2015

Job Description
WALK IN for the Openings at HCL , HYDERABAD for

IT Servicedesk : NON VOICE – DATA CENTER OPERATIONS L1

 

INTERVIEW / WORK LOCATION – HYDERABAD

 

CONTACT PERSON – NARESH REDDY

 

SOURCE / REFERENCE mandatorily to be mentioned on CV “SHRUTI”.

 

Timing : 10AM – 4PM (SATURDAY : 4th July’15)

 

VENUE DETAILS :

 

H0-1B, 1st floor, Phoenix IT Park, near Dell, Hi-tech City-2 Hyderabad-500081.

 

Land Mark:Behind Cyber Gateway / Nearby DELL GATE#01.

 

PFB the Job Description for DC-OPS L1 :

 

 

PURPOSE OF THE JOB:

 

Strong verbal and written communication skills.

Real time acknowledgement and ownership of IT infrastructure alerts.

Share knowledge and experience with team members as and when required.

Work as a central point of contact for all technical support teams/Track Leads and Operation managers and provide up-to-date information for on-going incidents/alerts.

Keep the datacenters functional and report any unresolved incidents to L2 technical teams within defined SLA timelines.

Assist the team lead in Maintaining and updating information/documentation.

Handle critical situations/escalations and assist in creation of RCAs.

Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team. (In few Project Customer will not allow this due to access issue.).

Quickly address the critical alerts and follow up with respective teams till the resolution.

Basic Knowledge of Unix/Windows/Backup will help for first level support in few projects. It is not

mandatory that you will be troubleshooting each and every alert. In most of the projects we have Catch and Dispatch.

SPOC for each and every business critical issue.

Event monitoring and co-relation skills.

Good knowledge of IM/PM/CM etc…(Preferred).

Coordinate and manage relationships with vendors and support track.

Responsible for manage daily/weekly/monthly performance report.

Outage (Sev1) handling.

Should be ready to work in 24X7 environments & rotating weekly offs

Will have to work in the current role for at least 20 months before any internal movement.

 

 

2. PRINCIPAL RESPONSIBILITIES

Ensuring 100% adherence to SLAs.

Ensuring 100% acknowledgement & action on all Emails & Alerts addressed to you/your team.

Zero tolerance for not following SOPs, KPI, KOP, SLA etc. as per documentation.

Optimal adherence to documented SOPs.

Handling escalations in shift.

Resource availability.

 

 

3. Job Description

Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries.

Manages the team in his / her respective shift.

Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.

Ensures that an accurate shift handover happens to the next shift.

Work in rotating shifts to provide 24/7 monitoring of the IT infrastructure.

Monitor the IT Infrastructure with various monitoring tools for example (Net cool, BMC, Patrol, NNM, HP OVO, Tivoli etc.).

Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.

Escalation & Notification to the relevant teams & stakeholders to ensure SLA compliance & minimal impact to end customer (s).

Strict adherence to the specified response & resolution (only in cases where level 1 troubleshooting is in DC OPS scope) SLAs.

Act as a trigger for the critical incident management process by involving the technical & incident management team.

Coordinate with all the technical teams to assist in providing accurate & timely updates to the internal & external customers till issue resolution.

Coordinate all faulty hardware replacement, capacity expansion, server installation/decommissioning & other project management initiatives with the vendors, partners, internal teams & external customers (only in absence of a service desk)

Train & absorb the level 1 troubleshooting and other operational tasks from the various technical tracks.

Assist the team lead in updating the run book and other technical and process documents for benefit of the entire team.

Escalate any inconsistencies in the monitoring environment with respect to the monitoring tool configuration, alert thresholds, alert message enrichment & false alerts.

Handover any incomplete tasks, open alerts and outages to the next shift.

Discuss operational challenges and constraints in team meetings and with the management to ensure timely resolution.

 

 

4. KNOWLEDGE, SKILLS & EXPERIENCE

3-4 yrs of University education post High school (B.Sc. or Diploma)

1-2 yrs diploma in Information Technology. Preferred ITIL/MCP/MSCE/MSCA/CCNA or RHCE.

3-4 years alert monitoring/management experience.

Preferably ITIL certified.

Should have worked in high pressure work environments.

2-3 years of L1 support experience on Windows/Unix Servers, AD, Network Devices,

Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.

Excellent Verbal, Email communication skills.

Hands-on work experience with the following:

Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.

Incident, Problem, Change lifecycle process.

Any ITSM tool e.g.: Remedy, Peregrine etc.

Batch job scheduling.

Start/stop backup jobs.

Backup monitoring tools like Networker.

Generating Reports through Dashboard, Remedy etc.

 

 

5. DIMENSIONS

Dedicated to providing high quality service at all times.

Ability to work as a cross-functional team player in a fast-paced environment where all information is shared.

Ability to learn new tools, technologies & processes quickly.

Ability to work flexible hours from time to time.

Responsibility ownership & follow-up of alerts and incidents as appropriate.

 

 

6. COMPETENCIES

SOP adherence

SLA adherence

Responsiveness

Team player

Leadership skills

Technical Expertise

Concern for Order and Quality

 

 

7. KEY BUSINESS CHALLENGES

Meet or exceed current client and team SLA.

Keep up-to-date on new tools, technologies & processes.

Be mindful of customer satisfaction and actively contribute in enhancing it.

Reduce downtime by timely action and following the prescribed escalation & notification.

Avoid duplication of incident tickets.

 

 

PLEASE NOTE :

FRESHERS AREN’T ELIGIBLE.
RELEVANT IT EXPERIENCE IS MANDATORY.
INTERESTED CANDIDATES MAY WALK IN DIRECTLY with SOURCE/REFERENCE as “SHRUTI” mentioned on their CV.
For any queries please contact me @ 7838029931 or drop a text message with your NAME, EMAIL ID & CURRENT LOCATION.

 

THANKS & REGARDS ,

 

SHRUTI AWASTHI,

HR TEAM,HCL,NOIDA,

awasthi_s@hcl.com / 738029931.
Role Technical Support Manager

Location Hyderabad / Secunderabad
Keywords DC OPS data center operations non voice tse tsr server networking ITIL monitoring tools ticketing tools BMC Remedy solaris netcool tivoli
Contact .
HCL Technologies Limited

EXp(1-4), Hyderabad Jobs, IT Jobs

Coligent Walkins

July 2nd, 2015

Job Description

Coligent Technology is hiring Technical Support Engineers/Expert in Gurgaon
For Interview Call on Suvendu 8287518242
We are looking for following positions to hire
Desktop Engineer / Technical Support Engineer
Remote Support Engineer/Expert

Job Specifications:
Any grad/under grad.
Experience : 1 yrs to 5 years
Knowledge & Skills :, Desktop Troubleshooting, Technical Support, Remote Support Expert for computers. Expert in printer issue. Mac Support

Job Description for multiple skills:
Should have OS knowledge to support Windows environment
Knowledge of installing, configuring and trouble shooting Desktops, Laptops and Printers
Should have experience on LAN/WAN Connectivity
Knowledge on MS Outlook

Role:Associate/Senior Associate -(Technical)
Keyskills
Windows Troubleshooting Technical Support Desktop Engineering Remote Support Technica support & sales Technical Sales and Support Technical Troubleshooting

Recruiter Name:Suvendu
Email Address:hr@coligent.com
Website:http://www.helpyay.com/
Telephone:8287518242

Engineering Jobs, EXp(1-4), Gurgaon Jobs


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