HCL Walkins

September 30th, 2015

Job Description
Dear Candidate ,

Greetings from HCL ….!!

We are pleased to inform you about Opening with the No. 1 Employer in India, HCL Technologies Ltd – Business Services for the profile of Customer Service Execuitive (Blended Process) .

You can come for the Direct Walk-in

Roles and Responsibilities:-

*Manage,update and Plan data on multiple systems.
*Enter new member data into excel and enrollment forms.
*Processes customer requests in a timely and accurate manner.
*Communicates with customers through written correspondence.
*Using PC application and functions such as Excel and Word to update and load data sets.
*To answer queries coming from end user customers in a polite and professional manner.

Skill Set Required:-

*Strong written and verbal communication skills
*Strong commitment to customer service and quality
*Excellent Keyboard Skills
*Demonstrates a strong customer service orientation.
*Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.

Benefits of Joining HCL :-

*90% Back Office &10% Voice Profile.
*8 Hours Shift(7 hours shift & 1 hour lunch break)
*5 Days working(Fixed Saturday & Sunday off).
*Free Meals.
*Both side cabs facility.
*Opportunity to fast track career growth.
*International Standard Facilities.

Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Customer Service Orientation Customer Care CSE Inbound Calling Customer Handling Customer Calling customer support voice process customer service data entry Business services customer service executive

Contact Details
Recruiter Name:Priyanka Bisht
Contact Company:HCL Technologies Limited

Exp (0-1), Gurgaon Jobs

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