GupShupTechnologyIndiaPrivateLimited walkins
Job Description
Graduate
Fluent in English/Hindi
Male candidates(Only)
Job Responsibilities:
Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills
english customer support customer service customer care
Time and Venue
11 AM onwards
GupShup Technology India Pvt. Ltd. 101 Silver Metropolis, 1st Floor, Off Western Express Highway, Goregaon (E), Mumbai – 400063 Contact person: Rohan Shetye