Frankfinn Walkins

May 28th, 2014

Designation Urgent Requirement- Telle Callers (only Females) – 15 Opening(s)
Job Description
PREREQUISITE:-
Graduate /Under Graduate with 1 year exp . of in tele calling/call center
Must have Good English, Hindi or Kannad language

Should have good communication skills.

Job Description:1. Answer phones and respond to customer requests.
2. Sell product and place customer orders in computer system.
3. Provide customers with product and service information.
4. Upsell products and services.
5. Transfer customer calls to appropriate staff.
6. Identify, research, and resolve customer issues using the computer system.
7. Follow-up on customer inquires not immediately resolved.
8. Complete call logs and reports.
9. Recognize, document and alert the supervisor of trends in customer calls.
10. Recommend process improvements.
11. Other duties as assigned.
12. Inbound & Outbound call

Concerned Person: Ritesh

CONTACT : 9717790330

www.frankfinn.com
Desired Profile Please refer to the Job description above

Role Telecalling/Telemarketing Executive

Keywords Sales, Lead Generation, call center, tele sales, tele caller, cce, customer care, tele marketing, telecalling, tele sales executive
Contact Ritesh
Frankfinn Institute of Air Hostess Training
Telephone 01145664400

BPO Jobs, Exp (1-5)


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