EMRI Walkins

April 10th, 2014

Designation Require Team Leader – 2 Opening(s)
Job Description 1. Attending the trouble shooting calls of Support functions & field.
2. Interfacing with support centers of OEM (Original Equipment Manufacturers)
3. Escalating un-resolved issues to FLCL.
4. Coordinating the audio/video conferencing.
5. Coordinating up monthly preventive maintenance task.
6. Generation and closure of mail related activities related to Call Center .
7. Duly escalate to IS team in case of soft ware problems.
8. Responsible for taking up server related trouble shooting calls.
9. Preparing the duty roster of the team.
Consolidating the time sheets of the team and submission to the FLCL.
Desired Profile Please refer to the Job description above

Role Team Leader -(NonTechnical)

Keywords BPO and Call Centre, BPO and KPO and Customer Service / Operations
Contact Mr. Ali Raza
EMRI
Telephone 9672811108
Email recruitment108raj@gmail.com

BPO Jobs, Exp (2-3)


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